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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Houston

Matt Houston

March 14, 2025

5  out of  5
rating by Matt Houston
"The team comes through with excellent service and is easy to work with."
We responded:
"Thanks Matt. We appreciate your kind feedback & know we appreciate you as our customer too! Sean"
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barbara healy

January 8, 2025

5  out of  5
rating by barbara healy
"Charmaine and nick were very friendly and helpful in choosing my polices for auto and home. Definitely recommend Sean Krause agency!!"
We responded:
"Thank you Barbara, and welcome to our agency! I’m so glad we could help you with your auto & home insurance. Sean. "
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Nancy Johnson

January 3, 2025

5  out of  5
rating by Nancy Johnson
"State Farm, especially Charmaine and Sean are fantastic. Personable service, always available when I need them. Would not do business with anyone else. I have been a customer for decades."
We responded:
"Thank you for being a long time customer Nancy! We appreciate you & the very nice review! Here’s to many more years! Sean. "
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Sue Rider

November 4, 2024

5  out of  5
rating by Sue Rider
"Always so helpful"
We responded:
"Thank you for your faith in us Sue! Sean. "
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Erin Gonzalez

October 23, 2024

5  out of  5
rating by Erin Gonzalez
"I've been working with Sean and his crew for over 20+ years! I can't put in words how grateful and helping they have been. I can't see myself going anywhere else, I even got my husband to use State Farm."
We responded:
"Thanks Erin! 20 yrs go fast! Thanks for allowing us to serve you & your family! Sean. "
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Heather Sikora

October 15, 2024

5  out of  5
rating by Heather Sikora
"Sean and his team are seriously the best. They have all been extremely helpful and friendly anytime i have had a question or an issue. I highly recommend Sean Krause for all of your insurance needs. My family has been with State Farm for decades upon decades."
We responded:
"Thank you kindly for the nice words Heather! We appreciate your feedback & your faith in us!"
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holly howser

October 15, 2024

5  out of  5
rating by holly howser
"My experience with Sean was excellent. I had major trouble with my prior insurance company, who would not insure my home (for very small nit-picky reasons). Sean and the State Farm team were quickly responsive and available to me. The process for gaining home insurance was smooth, and the team was kind and easy to work with. I recommend State Farm to anyone looking for a positive and simple experience."
We responded:
"Thank you Holly! I was so glad we could help you out with all your insurance needs! We look forward to working with you for many years to come! Sean. "
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Linda McQuaid

May 30, 2024

5  out of  5
rating by Linda McQuaid
"Sean and all the staff are wonderful. Charmaine has been my go-to person for help with some unusual situations during our military moves and now our retirement move! I HIGHLY RECOMMEND STATE FARM and SEAN KRAUSE's office in particular! The folks in this office live in Lorain County and truly are A GOOD NEIGHBOR!"
We responded:
"Linda, thank you for the kind words! We appreciate you being a long time customer with us as well! "
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Rigoletto man

April 12, 2024

5  out of  5
rating by Rigoletto man
"Everyone in the office is extremely helpful and the prices are very reasonable!! I've been using them for many, many years....I'm 100% satisfied thus far! Thanks, Nick and Charmaine!!! You're the best!!!"
We responded:
"Thank you! We appreciate the review & the kind words! Sean. "
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Jamie Maassen

April 8, 2024

5  out of  5
rating by Jamie Maassen
"Sean , Charmaine, and Nick are seriously the best. They have all been extremely helpful and friendly anytime we have needed them. They are quick to help and answer questions. I highly recommend Sean Krause for all of your insurance needs."
We responded:
"Thanks Jamie! "
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Hailee Bremke

February 26, 2024

5  out of  5
rating by Hailee Bremke
"I needed to make some updates on my policy and account and Sean and his crew were quick about responding and getting my account up to date ! I always receive great customer service with them ! They are so easy to reach. By calling or text. With my work it’s easier and more convenient for me to text them and they respond quickly . Thank you Sean and your team !!"
We responded:
"Thanks Hailee! Thank you for the kind words! We work hard on making sure our customers get the best customer service they ask for & deserve!"
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Mary Ann Nevedale

November 29, 2023

5  out of  5
rating by Mary Ann Nevedale
"I spoke to a very kind man, Nick. He saved me 40 dollars a month on car insurance!!! I am so grateful for these savings and for this insurance agent! Thank you!!"
We responded:
"Thank you Mary Ann, so glad we could save you a good bit of money! I hope we can wow you with our service also! Welcome to our agency! Sean. "