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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda McQuaid

May 30, 2024

5  out of  5 rating by Linda McQuaid
"Sean and all the staff are wonderful. Charmaine has been my go-to person for help with some unusual situations during our military moves and now our retirement move! I HIGHLY RECOMMEND STATE FARM and SEAN KRAUSE's office in particular! The folks in this office live in Lorain County and truly are A GOOD NEIGHBOR!"
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Melissa Elgin

April 13, 2024

5  out of  5 rating by Melissa Elgin
"Always just a phone call, text, or email away if I need to adjust my policy, get a copy of my policy, ask any questions, or just need to clarification on something about my policy. Have always been great to work with. Quick to respond. Customer for well over a decade"
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Rigoletto man

April 12, 2024

5  out of  5 rating by Rigoletto man
"Everyone in the office is extremely helpful and the prices are very reasonable!! I've been using them for many, many years....I'm 100% satisfied thus far! Thanks, Nick and Charmaine!!! You're the best!!!"
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Jennifer Vrabel

April 12, 2024

5  out of  5 rating by Jennifer Vrabel
"I have been a customer of State Farm for 20+ years. The agents in this office are amazing. They give extremely personalized attention. Their customer service is impeccable!!!!"
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Jamie Maassen

April 8, 2024

5  out of  5 rating by Jamie Maassen
"Sean , Charmaine, and Nick are seriously the best. They have all been extremely helpful and friendly anytime we have needed them. They are quick to help and answer questions. I highly recommend Sean Krause for all of your insurance needs."
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Clint Thomas

March 20, 2024

5  out of  5 rating by Clint Thomas
"Excellent staff and wonderful service"
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Jennifer Denney

March 5, 2024

5  out of  5 rating by Jennifer Denney
"Charmaine is awesome!!!"
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Hailee Bremke

February 26, 2024

5  out of  5 rating by Hailee Bremke
"I needed to make some updates on my policy and account and Sean and his crew were quick about responding and getting my account up to date ! I always receive great customer service with them ! They are so easy to reach. By calling or text. With my work it’s easier and more convenient for me to text them and they respond quickly . Thank you Sean and your team !!"
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Stacy Goodspeed

December 4, 2023

5  out of  5 rating by Stacy Goodspeed
"Sean and his team are seriously the best. They have all been extremely helpful and friendly anytime i have had a question or an issue. I highly recommend Sean Krause for all of your insurance needs."
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Mary Ann Nevedale

November 29, 2023

5  out of  5 rating by Mary Ann Nevedale
"I spoke to a very kind man, Nick. He saved me 40 dollars a month on car insurance!!! I am so grateful for these savings and for this insurance agent! Thank you!!"
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J Martin

November 16, 2023

5  out of  5 rating by J Martin
"Best experience I've ever had with an agent. Nick is a square shooter and will work to save you money. SALUTE and Cheers to a new year of great service!! Thank you Gentlemen J.Martin N.E. OHIO"
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Brandi Dunn

November 16, 2023

5  out of  5 rating by Brandi Dunn
"Every agent at Sean Krause- State Farm is very nice, helpful, and understanding. I have had auto and life insurance with them for a long time now. I also like that they send out holiday cards and birthday cards."
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Nicole Matthews

November 15, 2023

5  out of  5 rating by Nicole Matthews
"Sean, Charmaine and Nick are all amazing. I have been with them for many years and they have all been very knowledgeable and helpful with all of my many questions. I highly recommend them."
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stacy beaner

November 14, 2023

5  out of  5 rating by stacy beaner
"Great insurance company for a family. Listens to your needs and offers products accordingly."
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Stan Kielar

November 6, 2023

5  out of  5 rating by Stan Kielar
"This team of individuals Sean, Charmaine, and Nick treat you like family and care about you. I have been with Sean for 23 years and this has never changed. I know I can count on them anytime. State Farm should be happy to have this kind of service for their customers. Thank you!"
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Carmelo Algarin

October 24, 2023

5  out of  5 rating by Carmelo Algarin
"I've had State Farm for years now and always had a great Customer Service experience they are the best at what they do. I would recommend them to anyone . Thanks again"
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Brad Coreno

October 10, 2023

5  out of  5 rating by Brad Coreno
"I’ve been with Sean and his team for many years and they are first class. Highly recommend!"
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Amanda Kotas

October 9, 2023

5  out of  5 rating by Amanda Kotas
"Nick was super knowledgeable and quick! Gave us best rate for home owners insurance and auto."
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Judy Gank

October 7, 2023

5  out of  5 rating by Judy Gank
"Everyone is awesome. Been with them over 40 years. Great service, understanding and compassion people."
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Squirt B

August 31, 2023

5  out of  5 rating by Squirt B
"Great staff always helpful"
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August 23, 2023

5  out of  5 rating by D
"Great service, great prices! Glad I found them!"
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Melissa Carver

August 22, 2023

5  out of  5 rating by Melissa Carver
"This office is more like a family that you get to choose! I have zero worries knowing they are handling any need or issue I have! I’ve been with this office for 20 plus years and it’s always been a pleasure! Sean & Charmaine are a great team!"
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Jeff Robinson

August 17, 2023

5  out of  5 rating by Jeff Robinson
"Nick is always ready to get it done. Called him for new vehicle and he had it done right away. I have all my coverage with this team and have no complaints. Great group"
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Debrah Reynolds

August 16, 2023

5  out of  5 rating by Debrah Reynolds
"We have been dealing with State Farm ( Sean Krause, Agent, since 1984. The people who work with Sean have always been respectful and of great help when needed. If they have to return a call.back to you, it's usually the same day. Thumbs-up to Sean and the crew."
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August 15, 2023

5  out of  5 rating by VICTORIA CALDWELL
"I have been with State Farm for 27 years! Charmaine, Sean and anyone else I have been in contact with are the greatest people to work with. I can’t not say enough how pleasant and quick they are at getting things done and answering any questions you have. They always make their customers feel special as I always get a birthday text and card at Thanksgiving. They truly go above and beyond. That is exactly why I have been with them for 27 years and will continue to remain with them."